United Response is a national charity supporting people with learning disabilities, physical disabilities and mental health needs across England and Wales. The organisation has expertise in working with people with challenging behaviour and helping them to live fulfilled lives as part of their community.

For United Response, behaviour which challenges is a form of communication that can tell important things about a person and the quality of his or her life.

Their expert practice development team pioneers new work and best practice in this area to ensure that everybody receives the highest possible quality of care and support.

In this best practice case study, United Reponse describe a new community-base approach to supporting people with 'challenging behaviour'.

More information: http://www.nsasocialcare.co.uk/News/Latest-News/Best-Practice-Case-Study--United-Response